My heart sank. I knew the conviction was spent, but I also suspected that might mean extra scrutiny.
The next day, a woman from HR called about something unrelated—rostering—and asked how I’d gone with the onboarding forms. I told her everything was fine, but that my police check had been flagged for review. She said it was probably just a name match with someone else, then asked if I expected anything to come up.
I told her about the spent conviction. It was a difficult conversation to have. She didn’t sound impressed and mentioned she’d never had anyone go through a police check with something come back. She did say that a conviction wouldn’t automatically exclude me from working at the call centre but by that point the tone had shifted.
I explained that the conviction was spent and that I was only raising it because I thought it might explain the delay. Still, I came away from the call feeling awful—anxious, exposed, and, if I’m honest, a bit diminished, like I wasn't worthy like everyone else who’d been offered the role.
The next day I sent a short clarification email, reiterating that the conviction was spent, and she called me. I told her I was feeling really concerned, but she wasn’t especially reassuring. She is a nice woman—we actually share the same surname— but in that moment she made me feel like I was somehow less than the other candidates.
She said she hadn’t told the hiring manager yet, in case the check came back clear, but kept adding things like, “if multiple convictions come up,” and “if you’re telling the truth, it shouldn’t be a problem.” It was unsettling to hear, especially given how minor and long ago it all was.
At the end of the day, it is what it is. I can’t change it. But while she was talking, I found myself thinking about how this must feel for anyone with a conviction—how even a small mistake can follow you, and how hard it must be to move forward, especially for people with more serious records. I’m not excusing serious offenders, but if someone has done their time and is genuinely trying to rebuild their life, the path must be incredibly steep.
My own conviction reads something like “use of mobile phone while driving – $25 fine.” The fine alone makes it clear that I didn't cause an accident and there was no harm done. And yet, if something that minor can cast a shadow, it’s hard not to wonder what it must be like for other offenders.
I felt sorry for myself for a day or so, but then I pulled myself together and thought, I’m not going to let this defeat me. Nelson Mandela had a criminal conviction—albeit under a morally corrupt rule of law—but a conviction all the same. Donald Trump has a criminal conviction, and he probably deserves a million more, and he’s the President of the United States.
I’m still waiting to hear back about my police check, and I think the problem is the system. It isn’t really set up to easily produce a clear result once a conviction has been there. It’s not the end of the world to go to review, but it does raise eyebrows.
I don’t know how this will turn out. If it doesn’t work out for me, I’ll be disappointed, but I’ll take the attitude that everything happens for a reason—and hopefully the rejection will lead me to something bigger and better.
But for all intents and purposes I’m working on the principle that I start on 11 May. The job itself is two days in the office and three days at home during the training period, and then once that’s over it shifts to four days at home and one day in the office. Working from home is ideal for me—Mum and I really look after each other, so I’ll be here for her.
I wasn’t working during COVID, so I never really settled into the whole work-from-home culture, but I make volunteer calls from home—the system is all online—and I like it. I’m going to set up a proper home office. I do have a desk in the big TV room where I usually sit, but the internet isn’t great in there, so I’ve contacted my friend Muhammad, who’s a computer man by trade, to see if he can sort it out.
There are a few logistical things to think about before starting work again. The main one is my sleep. It’s been really bad lately, but I’m confident it will even itself out once I’m working. The best routine I had was when I was in Cambodia for a few weeks—I had to be up in the mornings for Tim and Thy, who were picking me up, and then I’d stay awake right through until about 11:00pm.
I’m planning to do a bit of a harsh reset. At the moment I’m up all night and only getting to sleep around 9:00am. I just need to push that forward—first to midday, then 3:00pm and so on—and I’ve got enough time to do that. If it doesn’t work, I won’t be able to drive into the office because I’ll be too sleep-deprived, but I’ll still be able to perform at work—I’ve done it before.








